Blog

Contact

Broadcast

Privacy Policy

1. Introduction

StreamrTV, operated by Streamr Apps AG, respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the StreamrTV Service.

2. Data We Collect

We do not require users to register or submit personal data to access StreamrTV.

We collect limited usage information via Matomo (self-hosted analytics software), including:

  • Device type and operating system

  • Browser type and version

  • Country of access (approximate, not precise)

  • Pages viewed and time spent

  • Referral sources (e.g. UTM campaign links)

We anonymise IP addresses before processing and do not store full IP addresses.

3. Cookies

StreamrTV uses essential cookies solely for analytics and basic service functionality.

We do not use cookies for cross-site tracking or advertising purposes. Users can opt out of analytics tracking at any time via the opt-out link available [here] (link to Matomo opt-out).

4. Use of Data

We use the data we collect to:

  • Understand how users interact with the Service

  • Improve and optimise the functionality and performance of StreamrTV

  • Monitor and protect the security of the platform

We do not share your data with third parties.

5. Application Monitoring (Sentry)

We use Sentry (provided by Functional Software, Inc.) to monitor application performance, detect bugs, and respond to errors that occur during your use of the Service.

Sentry may collect technical information such as:

  • Error messages and stack traces

  • Browser type and version

  • Device and operating system

  • Timestamps and usage context

  • IP address (used transiently for diagnostic routing, then discarded)


We do not intentionally send personally identifiable information (PII) to Sentry. All error tracking is configured to minimise data exposure and comply with data protection regulations.

Sentry's privacy policy is available at https://sentry.io/privacy.

6. Data Security

We take appropriate technical and organisational measures to safeguard the limited data we process.

7. International Data Transfers

As we are based in Switzerland, your data may be processed outside of the European Economic Area (EEA). Switzerland is recognised by the European Commission as providing an adequate level of data protection. Where data is transferred to any other country without an adequacy decision, we ensure appropriate safeguards are in place to protect your rights in accordance with the EU General Data Protection Regulation (GDPR).

8. Changes to this Policy

We may update this Privacy Policy from time to time. The date of the latest revision will always be stated at the top of this page.

9. Your Rights Regarding Your Personal Data

You have certain rights in relation to your personal data. Please note that these rights may be subject to limitations or conditions under applicable laws.

  • Right of access: You have the right to request confirmation as to whether we process your personal data, and to access that data and related information such as the purposes of processing.

  • Right to rectification: You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.

  • Right to erasure: You may request the deletion of your personal data in certain cases, for example where the data is no longer necessary for the purposes for which it was collected or where you withdraw your consent.

  • Right to restriction of processing: You may request us to restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data. During the period of restriction, we will only store the data.

  • Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing based on our legitimate interests, depending on your particular situation.

  • Right to data portability: Where processing is based on your consent or a contract, and carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to request that it be transferred to another controller.

  • Right to withdraw consent: If we process your personal data based on your consent, you may withdraw your consent at any time by contacting us using this form: https://forms.gle/45ob3tFtak8wZjLG6. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or where you believe your rights have been infringed.

To exercise any of these rights, or if you have any questions about how we handle your personal data, please contact us using this form: https://forms.gle/45ob3tFtak8wZjLG6.